Patch Manager Alerts and Triggers
From Wiki
Triggers and alerts allow you to define conditions that result in actions. For example, you may choose to establish a trigger condition for a new patch or an analysis failure, then add an alert in the form of email notification if that condition (trigger) is met.
Configuring the software for triggers & alerts:
1. Start Ecora Patch Manager.
2. Choose File>Settings from the menu.
3. Click on the Alerting tab.
4. In the Monitoring area, click in the Enable checkbox to enable monitoring.
5. Use the drop-down list to select an interval (in minutes- minimum 10 minutes) to set how often the software checks for the conditions you define.
6. In the SNMP Alerts area, click in the Enable checkbox to enable alerts via SNMP traps.
7. Enter the SNMP Manager name and Port number. The SNMP Manager can be the name of any server running an application capable of receiving SNMP traps.
8. In the Email (SMTP) Alerts area, click in the Enable checkbox to enable alerts via email.
9. Enter the SMTP Server name, Port number, and the Maximum Attachment Size (reports can get large), and a list of email recipients' email addresses. Tip: The SMTP Server is generally your mail server in fully qualified domain name(FQDN) format (server-name.domain-name.nnn) or by full IP address.
10. Click in the checkbox to Enable Triggers created from templates if you wish to use provided triggers as editable examples.
11. Click OK.
Creating an Alert
1. Choose Edit>Alerts and Triggers from the main menu.
2. Click New.
3. Click in the radio button for the type of alert you wish to set:
- An Email Alert allows you to specify an email message to be sent when the trigger condition is met.
- An SNMP Alert can send a message to the manager console.
- A Windows Log Event Alert writes information, errors, +/or warnings to the Windows event log.
4. Click OK.
5. Enter a name and description for the alert.
6. Proceed according to the type of alert you selected.
7. Click on the Email tab.
8. Enter the email addresses for those you wish to receive the report and the subject line of the email.
9. Click OK.
7. Click on the SNMP tab.
8. Enter the community server acting as your SNMP server. SNMP global settings are located under File>Settings>Alerts tab.
9. Click OK.
7. Click on the Windows Log Event tab.
8. Enter the computer name of the machine whose log will record events (if left blank, the software writes to the machine where the Ecora software is installed).
9. Click in the Information, Warning, Error, or Success radio button to indicate which event types will be written to the Windows event log.
10. Click OK.
Creating a Trigger
1. Choose Edit>Alerts and Triggers from the main menu.
2. Click on the Triggers tab.
3. Click New (or select an existing trigger and click Edit).
4. On the Basics tab, enter a Name and Description for the trigger.
5. Verify that the Enable option is checked.
6. Use the drop-down list box to select the Severity level.
7. Use the drop-down list box to select the ID.
8. Click on the Conditions tab.
9. Click in each relevant product module checkbox.
10. Use the drop-down list box to select the Type (Scan, Push, Patch Database Update).
11. Use the drop-down list box to select the Condition (Patch Missing, Scan Failure, Database Age; Push Failure; New Patches, Database Update Exist, Update Detection Failure, Download Failure, Download Success, Installation Failure, Installation Success).
12. Set the Filters according to the prior selections.
13. Click on the Message tab.
14. Enter the Message name.
15. Enter the message body in the text box, using the drop-down to select variables and Insert button to include them in the message.
16. Use Start Repeat and Stop Repeat buttons to create lists within the message.
17. Click on the Alerts tab.
18. Use the expandable tree to locate the alert(s) you would like to use.
19. Click in the checkbox for the alert(s) you wish to associate with this trigger.
20. Click OK to save the defined trigger.
