Press Release

For Immediate Release

Dan Thompson
PAN Communications

Tecnológico de Monterrey Improves System Availability, Reduces Problem Resolution Time with Ecora Solution

Auditor Professional Helps Mexico's Largest Private University Meet the Needs of More than 90,000 Students, 20,000 Faculty and Staff

Portsmouth, N.H. – September 19, 2007 – Ecora Software, a leading provider of change and compliance reporting solutions, today announced that Tecnológico de Monterrey, headquartered in Monterrey, Mexico, has deployed Ecora Auditor Professional to ensure change control validation, reduce downtime, and automate system documentation throughout its infrastructure.

Founded in 1943, the Tecnológico de Monterrey is a private educational institution serving more than 90,000 students at 33 regional campuses across the country, as well as additional students in other academic centers throughout Mexico and Latin America. The university also has offices in North America, Europe, and Asia, and reaches thousands of students worldwide through its Virtual University.

For the fourth year in a row, Tecnológico de Monterrey was named one of Mexico's top 50 most innovative organizations by InformationWeek Mexico. In 2006, the Wall Street Journal's survey of corporate recruiters ranked the institute's business school as number seven in the international business school category.

"In a single, comprehensive solution, Auditor Pro provides documentation we can generate automatically that identifies authorized and unauthorized system changes quickly and clearly," said Ramses Herrera, director of infrastructure administration and operations. "We looked at other solutions, but they were much more complex."

Ecora Auditor Professional is enabling Tecnológico de Monterrey to address problems associated with tracking changes they previously did manually. "Now that we have Ecora, it's easier for us to track changes, recover a previous system state when a file is misconfigured, or in the event a system administrator forgot to log changes in the system file and their work was lost when the system was rebooted," said Pablo Romo, director of operations and information technology strategy.

Dealing with unplanned downtime is also simplified with Ecora Auditor Pro. "With more than 100,000 users relying on our infrastructure, any downtime can cause problems," Herrera said. "In the past, if downtime occurred, we had to go through thousands of changes to identify what was different between time A and time B. With Auditor Pro, we have detailed change reporting to proactively identify if changes could cause problems with performance, and, if downtime does occur, it identifies configuration changes to help us identify the root cause of the problem promptly."

In the future, Herrera will leverage Auditor Professional's Report Center, making the complete Ecora report library available to authorized users via a web interface. "When we deploy the Report Center, end users-including developers, database administrators, and application administrators-will generate and view reports that can provide them with information they can use to do their jobs more efficiently," Herrera said. "With the ability to filter report views based on the end user's job and appropriate permissions, I will still be able to retain total control."

About Ecora

Ecora Software provides Enterprise Configuration Visibility™ to customers worldwide, ensuring their IT infrastructures are secure, compliant and effective. Ecora is the market-proven leader in transforming enterprise-wide configuration data into easy-to-understand reports for regulatory compliance and enabling IT best practices. The Company's flagship solution, Auditor Professional™, provides the only patented architecture proven to automate the collection and reporting of configuration information from the entire infrastructure, without agents. Ecora Software takes the cost and complexity out of compliance audits and adopting IT best practices for more than 800 active worldwide customers, including many of the Fortune 100.

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