Ecora Patch Manager FAQ

Question:  I am seeing the following error message when pushing patches; what does it mean?

Failed to save the task, error number 5

Answer:  If Patch Manager is installed on Windows 2003 Server, changes in Microsoft task scheduling APIs may cause scheduled jobs Patch Manager jobs to fail in the following situations:

  • Target systems are in Workgroups.
  • Target systems exist on a 'foreign' domain when no 'cross-domain trust' exists.
  • When a one-way trust exists between domains, target systems are on the foreign domain and you run Patch Manager from within any security context, of the 'untrusted' domain.
  • Enterprises running Patch Manager with regular user credentials despite providing administrative credentials to the target system in Systems Management.

The user running Patch Manager must have administrative privileges on the target machine.