Customer Testimonials: Configuration Audit

Boston Children's Hospital – Bill Arrington, Network Operating Systems
When system downtime directly impacts patient care, the world renowned Boston Children's Hospital turns to best-of-breed technology solutions to help keep its systems optimally performing, while saving its IT staff valuable time in the process. “Ecora helps us do so many things and provides us with such a significant savings that we've achieved a return on our investment many times over.”
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Cape Cod Cooperative Bank – Jason Bordun, IT Manager
Ecora Auditor Professional has automated the collection of configuration data so that the IT staff can continue to produce the reports that auditors need – ahead of time and on demand. The software is providing the bank with the ability to manage changes and better troubleshoot problems. Cape Cod Cooperative is also now keeping updated disaster recovery documentation using Ecora's out-of-the-box reports. “With Ecora, we have greater control of our IT infrastructure. We now always know exactly what's in our environment, who our users are, and what access they have. This is everything our auditors are asking for and more.”
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Neos Banca – Giovanni Aiello, Chief Security Officer
Neos Banca, a subsidiary of leading Italian financial services provider Gruppo Intesa Sanpaolo, uses Ecora Auditor Pro to improve information security and provide greater responsiveness in the event of a disaster, while increasing IT staff efficiency and reducing costs by streamlining the configuration change process. “With Auditor Pro, we have a clear way of solving specific issues, including providing system documentation and compliance reporting, with a single tool, so the audit process-even one for an environment as complex as ours-can be greatly streamlined and simplified.”
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People's Bank – Turnor Wootton, Enterprise Architect
People's Bank is using both Ecora Auditor Professional and Patch Manager to reduce the time and costs of standardizing server configurations, meeting IT audits and regulatory compliance requirements, and keeping servers and desktops updated with critical security patches. “With Auditor Professional, we collect the information we need and produce built-in, template reports to meet specific audit needs in just minutes. As a result, we've eliminated many of our manual processes which is providing as much as a 50 percent labor savings.”
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Sisu Medical Systems – Bill Sislo, Network Administrator
Sisu provides critical IT services and support to nine small hospitals and healthcare facilities located in rural northern Minnesota and Wisconsin. Without Sisu, these hospitals would not be able to afford their own state-of-the-art medical services and applications to provide the level of care patients need. As Sisu continues to grow and add more hospitals, it's become imperative to automate its requirements for configuration reporting and change tracking and monitoring to maintain its own level of services.
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Tecnologico de Monterrey – Ramses Herrera, Director of Infrastructure Administration and Operations
With Ecora Auditor Professional, Tecnologico de Monterrey has everything they need in a single, comprehensive solution. They are able to ensure change control validation, prevent unplanned downtime and automate documentation. "Auditor Pro gave us everything we needed."
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TriHealth – Andrew Johnson, Senior Server Analyst
Ecora is helping TriHealth meet its HIPAA requirements for disaster recovery, change management, and patch management by automating these tasks with Auditor Professional and Patch Manager. “With Ecora Auditor Professional, we went from documenting servers when we could to automating the process on a weekly basis with the added benefit of identifying changes that were being made.”
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