Customer Testimonials: Change Management

American Bible Society – Nick Garbidakis, CIO/CTO and Bill Grigonis, Operations Manager
American Bible Society is using Ecora Auditor Professional to close gaps in the change management process and to demonstrate compliance to government regulations. “We recognized that we needed a tool that could automate our change management process. In a single, comprehensive solution, Auditor Pro gave us everything we needed.”
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Milwaukee Journal Sentinel – Jim Herzfeld, VP of IT/CIO
To provide the required validation of its general IT controls for compliance to Section 404 of the Sarbanes-Oxley Act, the Milwaukee Journal Sentinel uses Ecora Auditor Professional to automate the manual and repetitive tasks of reporting and change tracking. “It's inevitable that IT changes will happen and that's where Auditor Professional really shines. We're able to get day by day snapshot reports to prove changes happened as planned, and if not, we know exactly where the problem is so it doesn't effect security or uptime.”
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Recently Added

Neos Banca – Giovanni Aiello, Chief Security Officer
Neos Banca, a subsidiary of leading Italian financial services provider Gruppo Intesa Sanpaolo, uses Ecora Auditor Pro to improve information security and provide greater responsiveness in the event of a disaster, while increasing IT staff efficiency and reducing costs by streamlining the configuration change process. “With Auditor Pro, we have a clear way of solving specific issues, including providing system documentation and compliance reporting, with a single tool, so the audit process-even one for an environment as complex as ours-can be greatly streamlined and simplified.”
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Sisu Medical Systems – Bill Sislo, Network Administrator
Sisu provides critical IT services and support to nine small hospitals and healthcare facilities located in rural northern Minnesota and Wisconsin. Without Sisu, these hospitals would not be able to afford their own state-of-the-art medical services and applications to provide the level of care patients need. As Sisu continues to grow and add more hospitals, it's become imperative to automate its requirements for configuration reporting and change tracking and monitoring to maintain its own level of services.
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Tecnologico de Monterrey – Ramses Herrera, Director of Infrastructure Administration and Operations
With Ecora Auditor Professional, Tecnologico de Monterrey has everything they need in a single, comprehensive solution. They are able to ensure change control validation, prevent unplanned downtime and automate documentation. "Auditor Pro gave us everything we needed."
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TriHealth – Andrew Johnson, Senior Server Analyst
Ecora is helping TriHealth meet its HIPAA requirements for disaster recovery, change management, and patch management by automating these tasks with Auditor Professional and Patch Manager. “With Ecora Auditor Professional, we went from documenting servers when we could to automating the process on a weekly basis with the added benefit of identifying changes that were being made.”
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U.S. Coast Guard Finance Center – Chuck Lewis, Senior Database Analyst
USCG FINCEN needed a way to maintain up-to-date configuration documentation on these databases for disaster recovery purposes, reducing the time to troubleshoot problems, and meeting a myriad of internal and external audits. “Ecora does a phenomenal job. Basically, with the push of a button, we collect the information on our databases and produce the reports we need on a continual basis. I can't put into words the time savings that Ecora provides us with.”
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